Important Info
Glass Disclaimer
Every single piece of glass I work with is unique and one of a kind in its making. That said, please keep in mind glass varies and is subject to look differently in different kinds of light. I try my best to capture its true essence in photos and keep you updated along the way so there are no surprises!
All my pieces contain 60% tin 40% lead solder blend - Each piece is washed, sealed, and safe to be in your home. As long as you don't lick it, or set it on fire and inhale the fumes!
Shipping
I work hard to ensure all of my stained glass pieces are shipped with the utmost care. I pack all items carefully in several layers of bubble wrap with care instructions.
US Shipping: I ship USPS priority mail/first class mail depending on weight.
Duration of Shipping: When sent via priority mail generally 1-3 business days. This may vary due to weather or unforeseen conditions I cannot control.
Handling Time: 1-3 days.
Items damaged upon arrival
There is nothing more frustrating as a seller than having an item you ship arrive damaged in the mail, it is the last thing I ever hope to happen when I send my stained glass pieces out. Unfortunately, there are some things we can’t control, and this is one of them. If this happens to you please send me a message within 48 hours and we can make arrangements to get your piece fixed ASAP. (*please note if this happens depending on glass availability there is potential for the project to look differently once repaired, I will try my best to match it as exact as I can).
Custom Order Cancellations
Custom orders can be cancelled BEFORE I begin to create your custom order, once I cut glass for your custom project no cancellations will be allowed. Your initial deposit will be retained in this scenario.
Returns/Exchanges
I do not accept returns/exchanges and all sales are final. Each piece is handmade by me and is one of a kind in its making. I do my best to make note of any flaws if a piece has one, please review listings carefully before purchasing.